ROLAN GUINTO - Incorporated and Insured

resume2020 @ guinto.com

I am an experienced independent consultant with a respectable 15 year background as an IT Engineer. My experience with top financial companies and their daily operational needs has given me the hands-on experience to assist businesses in exploring and delveloping IT options that increase employee productivity and maximizing desktop savings. I provide solutions that apply advanced methods and technologies to solve complex business problems.

UPDATED - 2/2020: Unavailable, currently on contract

INFORMATION TECHNOLOGY / INTEGRATION SPECIALIST / SOFTWARE ENGINEER

Highly motivated and dedicated professional with over 15+ years of experience as an IT Engineer. Advanced training and experience in network systems’ installation and configuration. Proficient in using technology to enhance data and information management. Committed to implementing quality improvement techniques that drive business operations to success. Highly organized with the ability to manage multiple projects and meet deadlines. A strong work ethic combined with a commitment to excellence in all projects undertaken. Team player always willing to provide support and guidance to peers at all levels. Strong motivator with exemplary communication and written skills.

OBJECTIVE

To obtain a senior-level IT consulting or full-time position in a financial institution. Specializing in, but not limited to, Application Scripting and Integration, MSI Package Engineering, Platform Engineering, Platform Integration, Systems Engineering, Project Technical Lead, and IT Project Management.

PROFESSIONAL EXPERIENCE

Tishman Speyer, 10/2019-Present

Senior Systems Engineer/Desktop Architect, Blue Leaf Technologies, New York, NY

Key member Infrastructure & Global Projects team. Designed strategy to upgrade desktop enterprise to Windows 10 1809 including complete security vulnerability assessment and vulnerability remediation. Hardware certification standards for all desktops, laptops, workstations, monitors and docking stations. Support for 15+ computer models servicing over 2,000+ client nodes globally. Roles include GPO, Administration of SCCM 2012, application packaging and reporting.

• Developed Windows 10 1809/1909 Independent Hardware Reference Image, Feature Upgrade, and Bare Metal Task Sequence using native SCCM 2012 Operating System Deployment (OSD)
• Primary Desktop Architect responsible for all core and security CIS hardening settings/configurations including GPO, Anti-Virus, and other core applications.
• Implemented BitLocker and Windows Defender ATP
• Hardware certification of SCCM Windows 10 full and feature upgrade deployments on ALL models
• Provide 3^rd level support and perform root cause analysis to ensure desktop stability

Morgan Stanley, 1/2019-10/2019

Senior Systems Engineer, Momentum Resource Solutions, New York, NY

Key member Windows Engineering team (Wincore). Hardware certification standards for all desktops, laptops, workstations, monitors and docking stations. Evaluation of models to meet the requirements of different user groups and consider factors such as cost, performance, vendor relationships, reliability, robustness, and global availability. Support for 20+ computer models servicing over 80,000+ client nodes globally.

• Integration of drivers/bios/firmware in to SCCM Windows 10 Nested Task Sequence
• Risk assessment and remediating security vulnerabilities for Windows 10 drivers
• BIOS/Firmware Security Updates (Intel AMT, UEFI, Secure Boot, BIOS Password, Boot Menu Password)
• Performance and optimization of Windows 10 (Agents, Scheduled Task, Services, etc.)
• Designed solution for driver and firmware management to enhance ability to respond to industry risks and reduce operating costs.
• Hardware certification of SCCM Windows 10 full and feature upgrade deployments on ALL models

Davis Polk & Wardwell, 1/2018-12/2018

Senior Systems Engineer/Enterprise Architect, New York, NY

Key member Desktop Engineering team. Developed and Implemented Windows 10 Desktop design including supporting infrastructure. Software integration of core Firm applications including FileSite, Interaction, Workshare Professional. Migrated over 3000+ workstations globally to Windows 10 1709. Roles include Administration of SCCM 2012, App-V 5.0, AppSense and Flexera Admin Studio.

• Strong Systems Center Configuration Manager (SCCM 2012) Administration experience includes monitoring and repairing client health, software and security patch deployments, custom reporting.
• Developed Windows 10 Independent Hardware Reference Image, Feature Upgrade, and Bare Metal Task Sequence using native SCCM 2012 Operating System Deployment (OSD)
• Migrated 3000+ In-place upgrade from Window 10 1607 to Windows 10 1709
• Remediating security vulnerabilities reported by Qualys.
• BIOS/Firmware Security Updates (Intel AMT, UEFI, Secure Boot, BIOS Password, Boot Menu Password)
• Primary Desktop Architect responsible for all core and security CIS hardening settings/configurations including GPO, Anti-Virus, AppSense and other core applications.

New York Life, 8/2016-12/2017

Senior Systems Engineer/Enterprise Architect, API Systems, New York, NY

Key member of the Architecture and Engineering Team. Provide 3^rd level support and stabilization to existing infrastructure. Technical Lead on Windows 10, Office 365, MBAM and WinMagic Upgrade. Migration of Windows 2012 and 2008 Server builds from Altiris to MDT. Maintain Windows Server Templates on VMware vShphere Servers. Strong System Center Configuration Manager (SCCM 2012) Administration experience includes monitoring and repairing client health, software and security patch deployments, custom reporting.

• Developed Windows 7/8/10 and Server 2008/2012 Independent Hardware Image and Task Sequence using MDT/SCCM 2012 Operating System Deployment (OSD)
• Designed and Implemented MBAM Enterprise Archecture and BitLocker Standards
• Primary Desktop/Server Architect responsible for all core and security CIS hardening settings/configurations including GPO, Anti-Virus, and other core applications.
• Design, manage and execute testing of new software versions and piloting upgrades/migrations
• Maintain/upgrade core applications that are part of the Workstation and Server Build Task Sequence
• Certify and Maintain HP Blade Server Firmware Standards and SPP Specifications.

Visiting Nurses Service of New York, 3/2015-7/2016

Senior Systems Engineer/Enterprise Architect, Eden Technologies, New York, NY

Key member of the IT Transformation project to provide 3^rd level support and stabilization to existing infrastructure. Interim manager and technical team lead for IT Infrastructure team supporting 4000+ nodes. Reduced number of Service Tickets from 600+ to approximately 35 in less than 6 months by engineering solutions. Key member of the Office 365 Migration Project.

· Strong System Center Configuration Manager (SCCM 2012) Administration experience includes monitoring and repairing client health, software and security patch deployments, custom reporting.

• Developed Windows 7/8/10 Independent Hardware Image and Task Sequence using MDT/SCCM 2012 Operating System Deployment (OSD)
• Primary Desktop Architect responsible for all core and security CIS hardening settings/configurations including GPO, Anti-Virus, DeviceLock and other core applications.
• Completed Migration from Altiris to SCCM (4000+ Workstations/Servers)
• Design, manage and execute testing of new software versions and piloting upgrades/migrations
• Designed and implemented Windows Server 2012 Direct Access for clinician mobile workforce
• Designed and implemented Office 365 Migration Project
• Day-to-Day monitoring of the Infrastructure Architecture Service Now tickets
• Maintain/upgrade core applications that are part of the Build Task Sequence

CIT, 1/2015-2/2015

Senior Systems Engineer/Enterprise Architect, Eden Technologies, New York, NY

3 Week Project. Designed and implemented a zero-touch deployment utilizing Altiris Deployment Solution 7.5 SP1 integrating existing build process.

• Configured Altiris Deployment Solution settings in Altiris Console. Tokens, PE, Initial Deployment
• Created independent hardware zero-touch and light touch Altiris Deployment Jobs
• Customized templates for Altiris PC Transplant (PCT)
• QA Build Process

Cablevision, 4/2014-12/2014

Senior Systems Engineer/Enterprise Architect, Eden Technologies, New York, NY

Key member Desktop Engineering team. Migration 17,000+ workstations to Windows 7. Roles include Administration of SCCM 2012.

• Strong Systems Center Configuration Manager (SCCM 2012) Administration experience includes monitoring and repairing client health, software and security patch deployments, custom reporting.
• Application packaging and repackaging for silent deployment in a large enterprise environment
• Software integration and troubleshooting for legacy applications on Windows 64-bit platform.

Davis Polk & Wardwell, 4/2013-4/2014

Senior Systems Engineer/Enterprise Architect, Eden Technologies, New York, NY

Key member Desktop Engineering team. Developed and Implemented Windows 7 Desktop design including supporting infrastructure. Software integration of core Firm applications including FileSite, Interaction, Workshare Professional. Migrated over 2500+ workstations globally to Windows 7. Roles include Administration of SCCM 2012, App-V 5.0, AppSense and Flexera Admin Studio.

• Strong Systems Center Configuration Manager (SCCM 2012) Administration experience includes monitoring and repairing client health, software and security patch deployments, custom reporting.
• Developed Windows 7/8 Independent Hardware Image and Task Sequence using native SCCM 2012 Operating System Deployment (OSD)
• Primary Desktop Architect responsible for all core and security CIS hardening settings/configurations including GPO, Anti-Virus, AppSense and other core applications.

CIT, 11/2010-4/2013

Senior Systems Engineer/Enterprise Architect, Eden Technologies, New York, NY

Key member Desktop Engineering team. Developed and Implemented Windows 7 Desktop design including supporting infrastructure. Migrated over 4500+ workstations globally to Windows 7. Roles include Administration of Altiris NS Server and BeyondTrust.

• Altiris Administration includes monitoring and repairing client health, software and security patch deployments, custom reporting. Performed Deep Root Cause Analysis of Altiris enterprise deployment failures. Key member in Altiris NS upgrade from 6.5 to 7.1
• BeyondTrust Administrator created elevation rules for legacy software to work in lockdown desktop
• Application packaging and repackaging for silent deployment in a large enterprise environment
• Advanced troubleshooting and Root Cause Analysis of PC operating systems, clients, application deployments and end point in a large financial enterprise environment
• Develop strategies to allow applications to continue running once users have been removed from the Local Administrators group. Utilizing various tools to achieve the desired result, including Process Monitor, Cacls and RegGrant.
• Responsible for creating scripts to uninstall unapproved software from user’s desktops. Removing unapproved software not critical to the business function allows the client to reduce the number of variations in their environment, directly reducing on-going support costs.
• Create MSI and Virtual Software Archive (VSA) packages for a lock down Windows XP/7 desktop
• Initiated a centralized packaging process, integrating UAT and QA as part of deployment process.
• Project lead on software consolidation effort and level setting applications in environment.
• Analyze and reported software license compliance issues and exposure

North American Energy Alliance LLC, 9/2010-11/2010

Senior Systems Engineer/Enterprise Architect, Maureen Data Systems, New York, NY

Consultation on Windows 7/Group Policy Project for client North American Energy Alliance, LLC

• Develop, implement and recommend all technical components required for existing infrastructure to support a Zero-Touch Enterprise deployment of Windows 7 Enterprise Desktop including AD, Group Policy, WDS, and DFS configurations
• Delivered Windows 7 image and deployment methodology leveraging existing systems.

CIT, 6/2010-9/2010

Windows 7 Enterprise Architect/Packaging Lead, Eden Technologies, New York, NY

Four-month project: Key member of Windows 7 Desktop Technical Systems Design and Implementation Team. Primary responsibility to develop a Custom Windows 7 Independent Hardware Image, design a deployment methodology leveraging Symantec Workstation Virtualization (SWV) and Altiris DS/NS Servers.

• Create MSI and Virtual Software Archive (VSA) packages for a lock down Windows 7 desktop
• Develop, implement and recommend all technical components required for existing infrastructure to support a Zero-Touch Enterprise deployment of Windows 7 Enterprise Desktop including AD, Group Policy, KMS Server, and DFS configurations
• Delivered Windows 7 Migration Proof of Concept (POC) ready for production enterprise deployment

ITT Space Systems Division, 12/2008-5/2010

Altiris Administrator/Desktop Architectural Engineer, Elite Technical, Ronkonkoma, NY

Key member of the Image and Scripting team. Subject matter expert on software deployments, packaging/scripting and desktop base core image standards. Primary responsibilities are software packaging, automation and software distribution. Team lead on small projects or portions of larger projects.

• Developed independent hardware desktop image (XP, Vista and Windows 7)
• Coordinated and executed major software upgrades level-setting versions to maintain software compliance
• Subject matter expert on software distribution, packaging and desktop standards
• Provided in depth knowledge of SOE concepts and systems integration fundamentals
• Implemented Group Policies to enforce locked down desktop environment
• Setup and configured Altiris DS and NS Servers
• Created and maintained package jobs, tasks, and SQL collections

Thomson Reuters, 6/2004-9/2008

Integration & Application Packaging Technical Lead Engineer, Hayward Simone Associates, NY, NY

Platform Packaging Lead for the Thomson One Desktop at Merrill Lynch (WMTP Project). Primary responsibilities are desktop/server engineering, software packaging & automation for 25,000+ nodes. Develop and maintain SOE core server/workstation installation image and packages.

• Responsible for application packaging, as well as desktop-related scripting
• 3^rd level support to the Production, Development and Testing Support teams for any application problems
• Performed wide-ranging integration and functional testing of application packages created into standard zero-touch packages using MSI technology
• Developed a variety of scripts (WSH using VBScript, VBA, HTA, etc.) for automating numerous builds, integration, and testing tasks
• Developed and evaluated SOE build pilot using BBD 2007/MDT 2008 LTI and ZTI to create and maintain Windows Vista/XP/2003 base reference images
• Performed packaging of third-party and in-house applications for the Citrix environment, ensuring a seamless user experience in a locked-down hosted application setting
• Developed Group Policy Administrative Templates (ADM) and Maintain GPO policies in Active Directory, including Logon/Startup scripts
• Created and deployed software distributions using GPO/SMS/IBM Tivoli/CA Unicenter
• Worked closely with development and vendors on application automation.
• Communicated effectively with multiple Business Units.

Diversified Investment Advisors, 3/2004-6/2004

Senior MSI Packager, TEKsystems, Purchase, NY

Two-month project to finalize their XP Migration. Re-engineered MSI packages that were identified as problem packages. Scripted new and remaining packages for the Purchase, NY site.

• Primary responsibilities are software packaging & automation
• Identifying and solving package conflicts using Package Validation and Conflict Manager
• Standardized Wise Package Studio software repository

Kraft/Nabisco, 11/2001-1/2004

Project Technical Lead and Senior MSI Packager, Kforce, Parsippany, NJ

Created over 1,000+ packages utilizing Wise Installer/Wise Package Studio and other scripting utilities. Maintained updates to MSI packages by using MSP patches or new MSI packages that uninstall previous revisions. Customized vendor MSI’s and site-specific configurations with Transforms. Specializing in multi-platform MSI packages, custom actions and VBS scripts to streamline complex automations.

• Primary responsibilities are software packaging & automation
• Project planning from developing MSI scripts to distribution
• Identifying and solving package conflicts
• Resolving distribution issues for network and remote clients
• Provided technical support and guidance to all Distributed Technologies teams and Managers
• Technical lead for scripting and implementing critical security updates
• Develop and execute a centralized packaging process
• Analyze and classify issues for Windows 2000 and Windows XP migrations.

Merrill Lynch, 3/2000-7/2001

Software Integration and Project Technical Lead, Alliance Consulting Group/Norgate Technology, Jersey City, NJ

Market Data Specialist involved with all aspects of ILX integration into the new Windows NT 4.0/2000 Workstation build. Primary responsibility was the migration of a business-critical market data application, Reuters Terminal (RT) to ILX. Projects include Merrill Lynch Contributed Data Infrastructure. Responsibilities included verifying business requirements are fulfilled (data integrity, decimalization, etc.), network infrastructure analysis, firewall/router configuration, and application development. Provided application support and training to market data end-users. In addition, performed application integrations for core and non-core applications for international branches, which included software re-engineering (packaging), documentation of technical procedures, software deployment via SMS, and maintaining workstation build integrity.

• Router and Firewall configuration between ILX Engineers and existing infrastructure
• Developed and tested migration strategies from Reuters to ILX
• Implemented, tested and validated configurations of new and existing SQL and SMS site servers
• Analyzed workstation performance and load testing on network infrastructure
• Analyzed and optimized network performance
• Developed project plans for software and hardware deployments for 20+ site

Goldman Sachs & Company, 1/1999-12/1999

Senior Systems Engineer, Botal Associates, Inc., New York, NY

Network Administrator with a variety of disciplines, including networking, hardware and software integration, testing, user support, and operating systems integration. Daily duties include maintaining, both locally and remotely, 50+ NetWare 4.11/NT 4.0 servers and assisting end users with any workstation issues. Responsible for maintaining NDS, logon scripts using KiXtart, DNS, DHCP scopes and static IP allocations. Project technical lead for business line applications, integration of London Novell NetWare 4.11 NDS into existing infrastructure, data and platform migrations from NetWare 3.x to NetWare 4.11/Windows NT 4.0 Servers. Projects include Y2K server and workstation upgrades, trading floor relocation, and helpdesk tracking system procedures.

· Maintaining Market Data Applications, DNS, NetWare/NT Servers and Workstations

• Key member for design, development, and implementation on all server migrations
• Compile and document network diagrams, server/space utilization, backup logs, and downtime reports

· Migration of 400+ users from NetWare 3.x to NetWare 4.11/Windows NT 4.0 Servers

· Project technical lead with the Integration of Design and Technology Project for Y2K

· Implementation of a new call tracking system for helpdesk reporting

· Training helpdesk personnel and providing Level III end user support

Uni-Data & Communications, 8/1998-12/1998

Senior Systems Engineer

Three-month project to help company resolve and complete outstanding issues with their clients.

· Developed NT workstation build for quick deployment of 200+ workstations

· Packaged applications using SMS installer, Sysdiff, and WinInstall

· Setup and configured SMS 1.2 server for inventory and remote administration

· Setup and configured Ace/Server for NT (SecureID) for remote access security

· Installed and configured NT Servers and Lotus Notes Domino Servers

· Streamlined “cookie-cutter” installation process, including QA testing

· Created excel macro (VBA) to help with OS/2 Server to NT Server migration. Files from different servers were compiled into an NT cluster server. The excel macro was created to help re-link excel spreadsheets that were broken from migration.

Morgan Stanley Dean Witter, 11/1997-8/1998

Senior Systems Engineer, Corporate Software & Technology, New York, NY

Supported 2000+ users. Primary responsibility was IT supports for the IBD division. Performing standard network administrative functions; creating IDs, configuring workstations for new employees, troubleshooting network problems, maintaining Novell NetWare 3.12 and Windows NT 4.0 Server. Key member on several projects such as; workstation upgrades from Windows 3.x to Windows 95/NT and server migrations from Novell 3.12 File Servers to Windows NT 4.0 Enterprise Cluster Server.

· Created and maintained user accounts for NT, NetWare, cc: Mail, UNIX & Market Data

· Assistance in NT Workstation upgrade project

· Consultation on NT Server migration project

· Provided Level II support to field technicians

American Express, 2/1996-11/1997

Senior Systems Engineer, Vanstar Corporation, New York, NY

Supported 6000+ users. Responsible for setting up new workstations, upgrading existing workstations, and interfacing with many local and remote users when they need assistance. Installed network cards, printers, hard drives and drivers for end users. Performed troubleshooting on Novell NetWare 4.1 and Windows NT 3.51 Servers.

· Developed new Helpdesk and LAN troubleshooting procedures

· Installed hardware and software, and troubleshooting of all desktop problems

· Installed and configuration of Novell Client 32 and Novell NetWare 3.12

· Installed and configuration of Solaris, Windows 3.1x, 95, NT 3.51 & 4.0 Server & Workstation

· Installed ARC Backup on Novell Server

· Maintenance of Ethernet/Token Ring networks

· Resolution of all technical questions and provided help desk support for field technicians and end users

IT CERTIFICATIONS AND TRAINING

Altiris Learning Center, 2008

Online Training Course - Full Library, http://learn.altiris.com

Training Signal, 2008

VMware ESX Server Training Package, http://www.trainsignal.com

Cisco Network Academy Program, 1999

State University of New York at Rockland, Suffern, New York

Microsoft Certified Professional; MCSE, 1998

Westcon, New York, New York

Certified Novell Engineer, 1996

Comprehensive Computer Resources, White Plains, New York

Major in Psychology; Minor in Information Systems, 1995

State University of New York at Stony Brook, Stony Brook, New York

COMPUTER PROFICIENCIES / SKILLS

Market Data

Knowledge of market data content, vendors and systems including; Thomson One, Bloomberg, CQG, Reuters, Bridge, ILX, LEXIS NEXIS, First Call, First Call Research Direct

Platforms - NOS/OS

· Windows 10 - 3.11 · Windows Server 2012 - 2000 · NetWare 5.x, 4.x, 3.x

· Linux (Red Hat) · Sun Solaris 10, 9, 8, 7 · Terminal Server 2003 - 4.x

· MSDOS, IBMDOS, CPQDOS · OS/2 · Mac OS 10.x - 7.x

Server Applications

· Microsoft Back Office 4.x,2.0 · Exchange Server 365,2010 - 5.x · SQL Server 2012 - 6.5 · SMS/ SCCM Server 2012 - 1.2 · Flexera Admin Studio Server · App-V 5.0 Server · IIS 8.0, 7.0, 6.0, 5.0, 4.0 & 3.0 · AppSense App/Env Manager · Site Server Express 2.0

· Citrix Winframe/Metaframe · Transaction Server · Compaq Insight Manager · ArcServe Tape Backup · Seagate Backup Exec · APC Power Chute · KiXtart · Right Fax Server · Cold Fusion 4.0

· PCAnywhere · Check Point Firewall-1 · ACE Server - SecureID · VMWare vSphere 3.5 - 6.0 · Lotus Notes Domino Gateway · Lotus Notes Domino Faxserver · Lotus CC: Mail Version 3.0 · Oracle Server · Sybase Server

Workstation Applications

· MS Office 365, 2016 - 4.3 · VMWare/Virtual PC/Hyper-V · Administrative Tools · InstallShield Admin Studio · Flexera Admin Studio · SMS installer/Wise Script

· WinRunner 7.x · Install Watch, RegSnap · Wise Package Studio 8.x - 4.x · Wise Installer 3.x,4.x · WinInstall 2000, 6.x & 5.x · App-V Sequencer

· Regmon, Filemon, Orca · Windows IEAK, AIK, MDT · NetInstall · Ghost, Drive Image, Altiris · Sysprep, Windows PE, ImageX · SCCM Configuration Manager

Hardware

· Compaq Proliant Series · Compaq Workstations · Raid Array Controllers

· Dell Servers/Workstations · IBM Servers/Workstations · Sun SparcStation/UltraSparc

· HP Servers/Workstations · HP Series Printers · Apple PowerPC/G Series

Networking

· TCP/IP (Ports, NAT, ARP) · IPX/SPX, Net Bios, AppleTalk · DNS, DHCP, SNMP

· Ethernet/Token Ring · ATM, T1, Cable, ADSL · PPTP, VPN, Security, Proxy

· Motorola DSU/CSU · 3com Hubs/Switches · Cisco Routers/Firewall

Languages

· PowerShell · KiXtart · Microsoft VBA/VBS/WMI

· WinBatch · MS-DOS Batch · Pascal/C++

· HTML/XML/HTA · JavaScript · AutoIT

Other

· Excellent Knowledge of the Windows NT Registry and Registry manipulation.

· Experienced with all major computer manufacturers’ product lines, from laptops to servers

· Unique and proven ability to fulfill multiple roles by acquiring new skill sets quickly.

Hosted by:
3rd Sphere Systems, Inc.